What if my main shut-off valve does not work in an emergency?
Calls should be directed to the Public Works Department, so that someone can shut off your water at the buffalo box.
Public Works: (630) 368-5270
Monday - Friday 7:00 A.M. - 3:30 P.M.

If you need assistance after the above hours, Call the Police Department at (630) 368-8700 who will contact an on-duty Water Department employee.

Show All Answers

1. What if my main shut-off valve does not work in an emergency?
2. What is a water service?
3. Where are my shutoff valves?
4. What part of my service are my property and my responsibility?
5. What should I do if my pipes freeze?
6. Should I maintain my main shutoff valve?
7. Why do I have those utility flags in my parkway?
8. Why is my water bill high?
9. Who should I contact for water billing questions?
10. Who should I contact about my water quality?